All Products listed are usually available for dispatch within 1 Week of receiving your order. You will be advised if there are supply delays with any product.
Overseas orders are dispatched via Australia Post Air Mail or TNT Air Express. Usual delivery time to the USA is 4-6 working days and 6 - 8 days to Europe. Alternatively we can arrange Sea Freight for bulk orders on request. Air Freight charges are automatically calculated on the weight of the order and the country of destination. Our order system will automatically calculate the freight charges for you as you make your selections. Please check the freight costs applicable carefully before you proceed if you intend to order heavy or bulky items.
Please be sure to include your contact details when you order so we can confirm your order and all charges if necessary.
Price Policy
Prices are subject to change without notice and we reserve the right to correct pricing errors. If there is a variation to the price of any product we will notify you before dispatch to find out if you want to proceed with your order.
Displayed prices are exclusive of tax, if applicable, tax component will be calculated at 10% and added to order total during checkout.
Damages and Return of Goods Policy
Please select products and quantities carefully as we do not accept returns due to incorrect order placement. If you need advice as to whether a particular product is suitable for your needs e-mail or call us before you order and one of our staff will reply to you within 24 hours.
If you receive damaged goods please notify us immediately and keep the goods in the original packaging. We will assist you to make a claim with the carrier.
Disclaimer: We provide information on this site which has been sourced primarily from the Hand Craft manufacturers. Great effort has been made to ensure this information is accurate however we recognise that errors may occasionally occur in the transcribing of material. Craft Markets of Australia Pty Ltd therefore disclaims responsibility for any losses incurred through the use or misuse of products listed on this site and advises that all products should be used only according to the manufacturer's instructions on the label.
