Shopping Cart function requires that cookies be enabled on your local Web Browser, the Shopping Cart does not store any data as a cookie, but does require this enabled.
When you find a product you would like to order just follow the prompts from that product's listing which will take you through each step of the shopping cart ordering process. It's simple and quick and if you need to change your order that's easy too. Please CONTACT us for assistance if you have any problems.
Currency
Our site displays prices in Australian Dollars. Generally USA customers can expect to pay 50-60% of the listed $AUD price.
We accept major credit cards: VISA, MASTERCARD and BANKCARD.
To Finalise your Online Order
We donot accept Credit Card information over the Internet
Craft Markets Australia will contact you to confirm, your preferred payment option eg. (Credit card over phone, Cheque, Cash, Money Order or Direct Bank Deposit)
We do not store credit card details at www.craftmarkets.com.au
Craft Markets uses 128bit SSL encryption to process your order, as to secure your personal details over the Internet.
When you have made your selections check the list of items in your shopping cart and make changes if you need to. Then fill in your personal and payment details. Freight charges are automatically calculated from the weight and delivery destination of your order and will be displayed.
Displayed prices are exclusive of tax, if applicable, tax component will be calculated at 10% and added to order total during checkout.
Now you can submit your order if you want to proceed or you can choose to quit the order process.
At the end of the payment process you will be presented with a confirmation screen containing your receipt number. This page can be printed for your reference. You will also be sent an email confirming this receipt number as soon as your order has been finalised.
Itemised invoices will be included with your order at delivery.
For your convenience orders can be placed on-line 24 hours a day via our secure server, during the Check Out process, on the Payment Information page, select Other Payment Type to create a Credit card over phone, Cheque, Cash, Money Order or Direct Bank Deposit, the Order is created and you will be contacted by phone to organise payment.
Alternatively, you can print off the page that displays your shopping cart items you added, eg. view cart page and fax or mail it to us.
Orders Within Australia
On-Line Orders
Simply fill in the required information in the on-line order form and submit it to us. Fax Orders
You can fax your order to us 24 hours a day on (03) 5974 4787. You can fill in and print the on-line order form for this purpose if you choose. Please remember to specify the product name, quantity required and include your name, address, contact phone number, e-mail address, Credit Card number, expiry date, and the name on the Card. Mail Orders
You can mail your order to us and pay by cheque (Australia only) or Credit Card. Cheques will be cleared before dispatch of goods. Phone Orders
Phone orders can be made by calling (03) 5974 4710 between 9.30 am and 4.00 pm Monday to Friday.
Orders from Countries Other than Australia
At Craft Markets Australia we aim to make ordering easy and convenient no matter where in the world you live. We use 128 bit encryption security but if you prefer not to order on-line you can fax or phone your order. Fax Orders
Fax Orders can be sent to us 24 hours a day. Our International fax number is 0011 61 3 5974 4787 Phone Orders
Our International phone number for orders is 0011 61 3 5974 4710. Best time to call is Monday to Friday between 9.30 am and 4.00 pm Australian Eastern Standard Time.
